Contact information

Contact Information

Ballantyne Card Vault LLC, Albany 97321, Oregon, United States

Email: Support@ballantynecardvault.com

We're here 7 days a week. For order issues, damaged or incorrect items, or general inquiries, email us at the address above. Include your order number and any relevant photos so we can assist you as quickly as possible.

Support Hours: 7 days a week — we respond to all inquiries within 1–2 days.

Note: While we ship Monday through Thursday, our support team is available every day to make sure your questions never wait long.